This Privacy Policy explains how Eldar Studio LLC ("we," "us"), through the MyTurn platform, collects, uses, and shares information. It applies to barbershop owners and staff who use MyTurn, and to our registered users whose information is entered into the platform.
If you have questions or requests about your information, contact us at dmartinez@myturnapp.app.
From barbershop owners and staff:
From our registered users (entered at the kiosk or by staff):
We collect this information so the platform can manage queues, send appointment and queue notifications, and keep service records for each barbershop.
We use the information to:
We do not sell personal information to anyone.
To run the platform, we use the following third-party services. Each handles data under its own privacy and security terms:
We share only the data each service needs to perform its function, and we do not share data with any other third parties except where required by law.
MyTurn sends two kinds of SMS message. A one-time verification code is sent to any customer who enters a phone number at a MyTurn kiosk, for the sole purpose of confirming that the number belongs to them. Recurring queue and appointment notifications are sent only to customers who have explicitly opted in by ticking the optional consent checkbox on the kiosk, and that consent is recorded with a timestamp.
MyTurn obtains this SMS consent directly from the end customer, at its own kiosk, and is the party responsible for it. Barbershops do not collect SMS consent on our behalf. Barbershops remain responsible for their own obligations as employers and as businesses handling their customers' information outside the MyTurn platform.
Customers can withdraw consent at any time by replying STOP. Standard message and data rates may apply.
Access and deletion. You may request a copy of your personal information, or ask us to delete it, by emailing dmartinez@myturnapp.app. We process deletion requests manually and will remove your information within a reasonable time, except where we are required by law to keep certain records.
California residents. If you are a California resident, you have rights under the California Consumer Privacy Act (CCPA), including the right to know what personal information we hold about you and the right to request its deletion. You can exercise these rights using the email above.
SMS opt-out. You can stop receiving SMS messages by replying STOP to any message, or by contacting us.
We keep personal information for as long as the related account or barbershop is active, and for a reasonable period afterward, unless you request deletion sooner. Data is stored securely through Google Firebase. While we take reasonable measures to protect information, no system can be guaranteed completely secure.
MyTurn is intended for use by barbershops and their adult customers. When a service is recorded for a minor (for example, a child's haircut), only the information needed to manage that service is collected, and it is entered by an adult (a parent or barbershop staff member). We do not knowingly collect information directly from children.
We may update this Privacy Policy from time to time. Each version is identified by a version number and effective date. If we make a material change, we will update the version and the effective date shown above.
For any privacy question or request, contact:
Eldar Studio LLC
Email: dmartinez@myturnapp.app
| Legal name | Eldar Studio LLC |
| Doing business as | MyTurn |
| State registration | Maryland SDAT — Department ID W27270651 (Active) |
| Business address | Westminster, MD, United States |
| Contact email | dmartinez@myturnapp.app |
| SMS program number | +1 888 996 7510 |